Question: solve in JAVA 9.5: Customer feedback survey Ne o note c r NES ts one way to deter ne r customers are sonst e d


solve in JAVA
9.5: Customer feedback survey Ne o note c r NES ts one way to deter ne r customers are sonst e d wth a product o ser ce You e obat y se e qu est ons like this oa sa m m d o o ie ( n rhat you woudd recommend ow product to a frlend or codeague?" Belleve it or not, the majonity of companies now use this simple question to compute the net promoter score and use t as a key metric in this question, you wil implement a text-based survey that asks ne user to answer this question about a product. Continue to ask the question until the user enters an inceger score between 0 and 10. Depending on the score, you will respond in ditterent ways Promoters (Scores of 9-10 Ask the customer to consider leaving a review .Passives IScores of 7-9) Ask the customer for feedback on how to improve . Deractors with nigher scores (Scores of 4-61 Apologize, then ask the customer tor feedback on now to improve . Detractors with lower scores [Scores o0-31 Apologize, then one to transter the customer to support representative o If they soy yes: Tell them they will be connected o If they say o Tell them you hope they will give you another chance oIf they say anything else: Tell them you will ge them to someone who wil help To implament the solution, you are required to use two swrch statements The first switch starement should change the behavior of the program based on the score the user inputs between 0 and 10 . The second swtch stacemet should change the behavior of the program based on whether the user wishes to be routed to a support representative, whicn only applies for scores of 0-3 2 questions saved 4 remaining -Back Next
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