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is an umbrella term that includes the vast quantities of information an organization might use for data-driven decision making, from within its own data repositories and also from external sources A. Business intelligence B. Online analytical processing C. Predictive analytics D. Data warehouse E. Text mining 2 Decisions at the level can have widespread effects throughout the organization and beyond, to suppliers, customers, and even the whole Industry A Strategic B. Goal-seeking C. Optimization D. Operational E Tactical 3 refers to data mining approaches and statistical techniques used to predict future behavior, especially to unlock the value of business intelligence for strategy A Predictive analytics B. Optimization C. Goal seeking D. What if analysis E. Forecasting 4 Systems enable users to interactively retrieve meaningful Information from data, examining it from many different perspectives and drilling down into specific groupings. A. Expert B. Artificial intelligence (AI) C. Portal D. Forecasting E Online analytical processing (OLAP) 5 are measures of visitor traffic that are important to all organizations A Key performance indicators B. Portals C. Web metrics D. Market basket analysis E Predictive analytics