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Match each example to the reaction to change it represents. Compliance Enthusiastic support Passive resistance Active resistance it Quietly disliking the change i1 Going along with the change with little excitement. i1 Being an cutspoken objector to the change. it Agreeing with and fully promoting the change. ' Four strategies that should be implemented during Lewin's refreezing stage include (select all that apply) [J building on prior change. [0 rewarding change adoption. mzaking change part of the organizational culture. publicizing success. building coalition. eliminating obstacles. O 0O 0o o o providing support. Drag and drop the correct term to complete the sentence below. Creativity is fostered in! . organizations while ' organizations tend to have a more negative emotional tone. & centralized ' i decentralized Drag and drop the correct phrase to complete the sentence below. Matrix organizations are said to violate the unity of command principle because | i1 communication dees not follow formal channels 11 an employee reports to two or more managers 11 project ideas start at the bottom of the hierarchy and are pushed up the chain of command ' Drag and drop the correct term to complete the sentence below. When the COVID-19 pandemic forced Best Nail Salon, Inc. to close the doors of its 350 retail salons, the company decided to collaborate with Fresh Beauty stores to sell an at-home nail kit. The companies agreed on this collaboration because Fresh Beauty is an established retailer with hundreds of stores but it didn't sell a full-service at-home nail kit. This collaboration is an example of a =z fully remote office | | 22 learning organization =2 mechanistic structure 1 strategic alliance What did John P. Kotter suggest is the first step an organization should take when instituting change? O Create a sense of urgency when introducing the change effort. & Communicate a plan for change. O Eliminate obstacles to change. O Create a vision for change and make change a part of the vision. The human resource manager suggested to the board of directors that the company expand its benefit package to include long-term healthcare coverage, now that 25% of employees were 65 or older. What is creating the need for change at this company? O Organizational growth O Workforce demographics O Generational events O Technology