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Moving to another question will save this response Question 67 Question 67 of 70 2 points Which Dr. Morton checked in at the Ritz-Carlton, it was 3 a.m. He had been traveling for over 12 hours and was exhausted. His suit, which he needed for a speech that morning, looked like he had slept in it. Caren, the night clerk, offered to find a 24-hour dry cleaner and have the suit cleaned while Or Morton got a few hours of sleep. Caren's actions are an example of 1 empowerment of employees to meet customers' needs. O 2. specific service standards. 3. procedural fairness. 4. the variability associated with service quality performance. O 5. public relations to increase puffery. F10 F12 Insen Delete F1 F8 F9 F4 F5 F6 F7 KS F2 F3 Backsoon of