Solve the case study

4G 191 7:43 y O 55 Questions B...an Railways Group of 3-5 ASSIGNMENT QUESTIONS The following assignment questions are suggested: 1. KAI operates in different customer segments spanning freight and passenger trains. Analyze the revenue mix and assess the changes implemented by Jonan. Do you agree with Jonan's focus? Why or why not? 2. Assess Jonan's performance in terms of operational efficiency. What grade would you give him? Why? 3. Jonan's approach is to take the middle way between profitability and service to the public. Do you think this is the right strategy? Are there any other options? 4. What plan should Jonan present to the Minister? 5. Complete the Exhibit 3 EXHIBIT TN-3: KERETA API INDONESIA'S WORKSHEET FOR FUTURE PLANNING Business segments Reduce emphasis Leave as is Increase emphasis Passenger Executive class Business class Economy class Local business class Local economy class Jabotabek commercial class Jabotabek economy class Jabotabek aircon economy class Freight Coal Fuel Container Parcels Cement Measurable targets Targets Target 1 Target 2 Target 3 Passenger volumes Freight volumes Operational efficiency Revenues Profits Other (e.g., customer satisfaction) Actions to be taken by the Minister of State-Owned Enterprises to support KAI goals 1. ....... Top 3 priorities for KAI in the next 3 years