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The steps in rational decision making are shown in the following figure. Figure 8.3 The Rational Decision-Making Approach woah bom goal to imple and control. Information - - - - -- dontrication of Problem Criteria Development Programmed Nonprogrammed Information Possible Ahamaticus Information Apply Docision Rule Information Evaluate All Allamwives Rational Choloe of Best Possible Altomat ve mplementation Information - Control: Measurement and According to the rational decision approach, the decision maker considers a decision in a logical, sequential manner and chooses an alternative based on information rather than emotion or social pressure. Unfortunately, the assumptions of this approach are often unrealistic. Note that in rational decision making, information is assumed to be a railable at and between each step of the process. This is frequently not the case. In addition, not all alternatives can be quantified in a way that makes it easy to compare them. Finally, it is unlikely that decision makers will know all possible outcomes of each alternative. Select the best answer to the following question. When trying to decide the best puppy to rescue, you decide to look only at the dogs at your local humane society. This affects what phase of your decision making most directly? O Stating the situational goal Identifying the problem Generating alternatives Evaluating alternatives