Question: Solving a disciplinary Action Problem over the Internet Salim Al Saliem, a recent business school graduate, is in his first job as a district sales

Solving a disciplinary Action Problem over the
Solving a disciplinary Action Problem over the
Solving a disciplinary Action Problem over the
Solving a disciplinary Action Problem over the Internet Salim Al Saliem, a recent business school graduate, is in his first job as a district sales manager. He has been in this position nearly long enough to feel confident is confronting one of his top sales representative, saber al het. Saber al-Saher has led the district in sales for the past eight years and is currently on track for a record year Saber al saber has a serious problem with alcohol abuse, however, and came to the office drunk for the third time this month Uncertain as to his next action, Salimtums to his PC and clicks on an icon that takes him to his finns intranet program "Management Advisor Drug and Alcohol Abuse Confronting an Employee. This program, development by the training department and several line managers, plays a video that describes the firm's policy on providing helps to an employee with a substance abuse problem. It also details the steps of a confrontation interview The program then asks if the viewer would like to see an example of a confrontation interview showing the steps and points the manager should make typical employee responses and how a manager can deal with each. Saber Al Saber, suspecting that he may be fired, uses a company kiosk and clicks on the HR icon. He reaches a program on "Employee Assistance Drug Abuse and Alcohol Telling Your Boss You Have a problem. He then vicus a tape advising him how to inform his boss that he noodsastance for a personal problem and how he can get help without being terminated. Case Questions: 1. What typets) of training MatSalim is practicing 2. To which group of training technique does this method belong ta? 3. Do you believe that this is a ralistic approach to training regarding disciplinary action (l marks) 4. Suggest other two training techniques that you think effective for solving this type of problems Solving a disciplinary Action Problem over the Internet Salim Al Salem, a recent business school graduate, is in his first job as a district sales manager. He hasn't been in this position nearly long enough to feel confident in confronting one of his top sales representative, saber al saber. Saber al- Saber has led the district in sales for the past eight years and is currently on track for a record year. Saber al saber has a serious problem with alcohol abuse, however, and came to the office drunk for the third time this month Uncertain as to his next action, Salim turns to his PC and clicks on an icon that takes him to his firm's intranet program "Management Advisor/Drug and Alcohol Abuse/Confronting an Employee. 'This program, development by the training department and several line managers, plays a video that describes the firm's policy on providing helps to an employee with a substance abuse problem. It also details the steps of a confrontation interview. The program then asks if the viewer would like to see an example of a confrontation interview showing the steps and points the manager should make, typical employee responses and how a manager can deal with each. Saber Al Saber, suspecting that he may be fired, uses a company kiosk and clicks on the HR icon. He reaches a program on "Employee Assistance/Drug Abuse and Alcohol/Telling Your Boss You Have a problem. 'He then views a tape advising him how to inform his boss that he needs assistance for a personal problem and how he can get help without being terminated. Case Questions: 1. What type(s) of training Mr.Salim is practicing? 2- To which group of training technique does this method belong to? 3. Do you believe that this is a realistic approach to training regarding disciplinary action? (1 marks) 4. Suggest other two training techniques that you think effective for solving this type of problems

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