Question: Some customer - oriented KPIs include . . ( Select all that apply. ) Group of answer choices cart abandonment rate. contract compliance. lead times.

Some customer-oriented KPIs include ..
(Select all that apply.)
Group of answer choices
cart abandonment rate.
contract compliance.
lead times.
defect rates.
customer acquisition rate.
net promoter score.
direct traffic.
return on invenstment.

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