Question: Some discounters not only have a no layaway policy but also will accept only cash. They don't accept checks or credit and debit cards.

Some discounters not only have a "no layaway" policy but also will accept only cash. They don't accept checks or credit and debit cards. Will this hinder these stores in the marketplace? Because of the slowing economy and the high fees banks charge on the cards, as well as bad checks, is the trend moving away from accepting these forms of payment? What would you suggest retailers do? Explain your reasoning
7.How does the type of customer affect the level of customer service a retailer should offer?
8.Shouldn't all retailers seek to exceed their competition's level of customer service? Explain the reasoning behind your answer.
9.Develop a list of predictor variables you would use to screen applicants for a sales position in (a) a jewelry department in a high-prestige department store, (b) a used-car dealership, (c) a health club, (d) an antique shop, and (e) a home, life, and auto insurance agency.
10.Why is training of retail salespeople generally a wise investment? Can you think of situations in which this training may not be a wise investment? Try to be as specific as possible.
11.Refer to the previous question and suggest how salespeople in these types of retail firms should be compensated.

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