Question: Sometimes the negotiation process does not result in successful outcomes, and companies will engage in other forms of Alternative Dispute Resolution (ADR), such as mediation

Sometimes the negotiation process does not result in successful outcomes, and companies will engage in other forms of Alternative Dispute Resolution (ADR), such as mediation and arbitration.

  1. to include a citation and references from a scholarly source, do some research on the concept of Alternative Dispute Resolution (ADR) and discuss some examples of where and why such alternatives are used

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