Question: Sorting through unsolicited e - mail and spam affects the productivity of office workers. An InsightExpress survey monitored office workers to determine the unproductive time

Sorting through unsolicited e-mail and spam affects the productivity of office workers. An InsightExpress survey monitored office workers to determine the unproductive time per day devoted to unsolicited e-mail and spam (USA Today, November 13,2003). The data in the Microsoft Excel Online file below show a sample of time in minutes devoted to this task.

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