Speaker $1$: A new report says long working hours for healthcare staff is negatively impacting patient care. The report from the Canadian Federation of Nurses Unions finds the risks of injury to patients and staff increases significantly after eight hours and can be up to three times higher after working $16$ hours. It also details how mandated overtime and staffing shortages can cause a toxic work environment. And many workers they interviewed said they were so exhausted it was unsafe for them to drive home after work. The report points out that industries like trucking, aviation, and nuclear have federally regulated work hours to keep people safe, but healthcare does not. Manitoba Nurses Union President Darlene Jackson says these are all concerns they've heard in Manitoba.

Darlene Jackson: If you're a truck driver, you can drive only $13$ hours and then you must take a break, and a reasonably long break. And for nurses, there is no time limit on how long you can work. So$,$ we have nurses who say they'll work a $20$ or $24$ hour shift and don't remember how they got home, when they drove home.

Complete the following:

Summarize the case.

Analyze the situation.

How does HR fit into the situation?

What can HR do to enhance the environment and improve the atmosphere of the workplace?

What tools would you use in this situation as an HR professional?