Question: Spencer is a top manager and has the difficult task of informing employees that there may be lay - offs in the future. He's concerned

Spencer is a top manager and has the difficult task of informing employees that there may be lay-offs in the future. He's concerned that there is potential for this message to be misunderstood. Spencer should use:
the grapevine to spread this message.
a medium with a low degree of richness.
a medium that is appropriate for simple messages.
a medium with a high degree of richness.
a bulletin to deliver this message.
Spencer is a top manager and has the difficult task of

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