Spike then requested to clean the carpets but when this didn't remove the smell, he ascertained it was necessary to remove the carpet. Prior to a replacement being fitted, the floor was treated to remove the smell. Spike would like to recoup all costs associated with the cat urine smell removal, but Gisele and Tom think they took the urine cleaning too far. The Landlord provided a check list inventory from the start of the tenancy, invoices for the three stages of the work to clean up and email from the cleaner which was sent post-clean to confirm that the problem would be on-going should the floor not be treated correctly.

can you pls help me for email correspondence between spike lee (Landlord) and Shay Smith (cleaner).