Question: Staffing, Down to a Science at Capital One Case Study. Questions - 1 . Why do you think it's important for Capital One to caculate

Staffing, Down to a Science at Capital One Case Study. Questions

- 1 .

Why do you think it's important for Capital One to caculate the "disengagement" factor of its employees when it comes to workforce planning?

2 .

What merits do you see to breaking down the planning process by business units through multiple layers of leaders? Do you see any drawbacks of doing so

?

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