Stage 2 of the information search and evaluation involves: consumers' collection and evaluation of appropriate information from both internal and external sources O routine conditions of depletion O production flexibility none of these answers 1 pt Evaluative criteria involves: O a group of brands that a consumer is both aware of and willing to consider a solution to a purchase problem O the features of a product that customers use to compare brands O influencing problem recognition by consumers O the information scarch and evaluation process are critical in competitive markets where consumer needs change quickly