Stakeholder Role Responsibilities Influence

CEO $$ Provides vision, direction, and high$-$level strategic decisions for an organization $$ Responsible to employees, customers, the board of directors, and other stakeholders for decisions made about and for the organization $$ Influences strategic initiatives, goals, values, and investments of the overall organization internally; these include those that impact revenue streams, costs, investment into employees, the elimination of waste, and the overall impact of the organization

$$ Can approve or create organizational initiatives that provide resources needed to strengthen TBL alignment in the organization

CFO

$($Chief Financial Officer$)$ Oversee the financial health of the company

$($What Are the Roles and Responsibilities of a CFO?,$2023)$ Responsible for managing finance and accounting operations

$$ ensuring the company$$s financial reports are accurate

$$ Responsible for timeliness of reporting and compliance filings

$$ Responsible for budgeting and financial planning

$$ Monitors cash flow

$($Ainsworth$,2019)$ A catalyst for driving business transformation

$$ Link strategic objectives with the financial goal of the business

$$ Ensure adequate assessment and mitigation of risk and compliance with applicable regulatory or other legal requirements

Human Resource Department $$ HR ensures the effective management of employees $$ Employee recruitment and retention

$$ Training & Development

$$ Compensation & Benefits

$$ Conflict Resolution

$$ Performance management

$$ Compliance and legal matters

$($Cooke$,2024)$ Plays a crucial role in shaping organizational culture

$$ Fosters employee well$-$being

$$ Manages human capital effectively

$$ Encourages eco$-$friendly behaviors

$($Hamel$,$ n$.$d$.)$

Managers $$ Encompass a wide range of responsibilities for organizational success $$ Goal setting

$$ Strategic planning

$$ Performance management

$$ Communication facilitator

$$ Conflict resolution

$$ Learning & development

$($GFG$,2023)$ Social Impact

$$ Environmental impact

$$ Economic impact

$($Page Executive, n$.$d$.)$

Employees $[$Insert text$][$Insert text$]$ Contribute by creating a positive work environment

$$ Assist in the company$$s overall environmental sustainability efforts

$$ play a role in cost reduction through efficient resource use.

External Stakeholders

Stakeholder Role Responsibilities Influence

Customers $$ drive revenue and sustain the business $$ provide feedback

$$ act as brand ambassadors

$$ loyalty $$ purchasing decisions can drive companies to adopt socially responsible practices

$$ demand for sustainable products and services

Government Entities $$ Influence and engage with businesses to ensure operations align with policies, regulations, and community interest $$ Regulation

$$ Engagement

$$ Transparency

$$ Support

$$ enforcement $$ Set standards for labor practices, employee rights, and community engagement

$$ Enforce environmental laws

Investors $$ Provide financial support to businesses $$ Financial support

$$ Monitoring performance

$$ Influencing decisions

$$ support long$-$term growth $$ Investing in companies that uphold high standards

$$ Can incentivize businesses to adopt eco$-$friendly initiatives

$$ Contribute to long$-$term economic success

General Public $$ Influence businesses through their perceptions, behaviors, and expectations

$($Who Are the External Stakeholders of a Company?$,2018).$ Support ethical practices

$$ Provide feedback

$$ Advocate for community interests $$ Can drive businesses to adopt socially responsible practices

$$ Can push companies to reduce environmental footprint, promote conservation efforts and adopt sustainable business practices.