Starbucks case Reflect about as Starbucks grew, how does the Starbucks customer differ from the original...
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Starbucks case Reflect about as Starbucks grew, how does the Starbucks customer differ from the original one and what are the implications for the Starbucks strategy. Please answer these two questions: 1. Why have Starbucks' customer satisfaction scores declined? Is it important for the business to sort out the problem? 2. What will be your recommendation about spending 40M $ to increase customer satisfaction? Is it worth? What will be your argument for investing/not investing? This assignment should be delivered by Not later than 7th of May 2024 Starbucks case Reflect about as Starbucks grew, how does the Starbucks customer differ from the original one and what are the implications for the Starbucks strategy. Please answer these two questions: 1. Why have Starbucks' customer satisfaction scores declined? Is it important for the business to sort out the problem? 2. What will be your recommendation about spending 40M $ to increase customer satisfaction? Is it worth? What will be your argument for investing/not investing? This assignment should be delivered by Not later than 7th of May 2024
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