State if there is a Nonconformity $($NCR$).$ State all possible clauses related to the case study. $$ Cite the $$statement$$ from the ISO $9001$:$2015$ standard. # $1.$ Short Case Study Comments An internal auditor sampled five purchase orders randomly and noted that one of the suppliers "ABC" was not selected from Approved Supplier List. ABC was also not evaluated prior to purchase. When asked, the Purchaser said this was an urgent case and the current supplier cannot supply. The Architectural Department developed the conceptual design for one$|$ of the classified processes at Ministry of Interior. Changes were suggested based on the review, but no records of the review are kept due to confidentiality as claimed by the Design Manager. During an audit at site, it was noted that some incoming of materials were not stored in a covered storage area. When asked, the Store Supervisor claimed that the storage area is full, hence it is kept outside for few moments. The maintenance for the labs in the College of Engineering has no record of maintenance. The Store Manager claimed that there is no need to label and number the materials in the store as the store keeper knows their places and knows how to identify them. $3.$ During audit, record on calibration of measuring equipment is not available. An auditor sampled records on the calibration of measuring equipment but found no reference to any standardized methods. $8.$ The employees at a Petrochemical Industry are working in one of the utilities plant. Several Injuries were noted as the employees used to work with their bare hands. In addition, the employees work for several hours in the hot weather and do not have a place to rest, except for a place away over $7$ minutes walk. Quality policy and objectives displayed at Purchasing Department was of year $2010,$ the latest dated $2011$ at HR and Admin Department. Today is $201910.$ Student Evaluation Survey Forms from students were collected. The results from the surveys provide feedback on low level of restaurants at$|$ Isa Town campus. There was no follow$-$up on the complaints. The training manager stated that there are regular training sessions conducted every year to raise the competence level of the employees. The training manager stated that there is no need to maintain any records for training. He states that it is paper work and waste of time. $12.$ The training manager in another company stated that he conducts training sessions and keep records and collects surveys. When asked about the improvement actions based on the survey inputs, the training manager said that the surveys are reviewed, but there are no major issues to mention. $13.$ Maintenance Department personnel are not aware of the department objective of Purchasing Department. $14.$ The Business Development Manager claimed that he didn't need to record any customer order as he can remember well all the customer orders. Therefore, he dismissed the need for a written record for customer orders. $15.$ Latest work instruction for submitting questions papers of the final exams was established, but a professor at the university is not following the instructions, because he is afraid that the questions will be exposed and revealed. $16.$ A new employed worker is required to go through a competency test$|$ A new en and on$-$the$-$job training on maintenance. When asked, the worker explained that no training was provided but he could perform the job well. $17.$ Another new employed worker in another company is required to go through a competency test and on$-$the$-$job training on maintenance. When asked, the worker explained that proper training was done but not recorded. When the HR Manager was asked, he replied that it is very impractical to record all his worker training as long as the training is on$-$going. Management Review Meeting is required to be conducted every $121$ months. When asked, the auditee replied that the review was not carried out for the past $18$ months, but they do have non$-$formal management reviews at coffee sittings which is much more effective than these annual reviews. An experienced internal auditor in a small company carried out several audits on his own activities. The management claimed that it is acceptable due to the limited number of internal auditors. $20.$ Two items found at outgoing store has no identification of inspection being carried out