State-of-the-art operating systems and real-time data Copyright by Gius Schrebe, Copeng dibang domsne canright va O are integral to competent strategy execution and operating excellence; they can also be a basis for competitive advantage if they provide a firm with capabilities that rivals can't match. O make it simple and easy to spot cost overruns and inefficiencies. Oare essential because business process reengineering efforts, TQM, Six Sigma, and benchmarking programs can't be carried out effectively without them. O provide valuable data for benchmarking costs and helping remodel a company's value chain. O help speed the identification and adoption of best practices