Statistical Process Control Chart 3 A quick service restaurant receives 24 complaints per month from its customers about incorrectly lled drive through orders. What type of control chart would you use to monitor this process? Create the appropriate three-sigma control chart(s). If they had thirty-seven complaints in a subsequent month would there be reason to believe that more mistakes are being made? Question 14 (4 points) ~/ Saved What type of statistical process control chart is appropriate for this question? 0 Xbar and RBar charts where standard deviation is not known. O X-bar and R-Bar charts where standard deviation is known. Question 15 (2 points) What is the upper control limit? If you chose an x-bar and r-bar chart enter your x-bar chart upper control limit here and the r-bar upper control limit in question 11. Your Answer: :l Your Answer Question 16 (2 points) What is the lower control limit? If you chose an x-bar and r-bar chart enter your x-bar chart lower control limit here and the r-bar upper lower limit in question 12. Your Answer: l:l Your Answer Question 17 (1 point) What is the second upper control limit? If you chose an x-bar and r-bar chart enter your r-bar chart upper control limit here. If you chose a pchart or a c-chart enter 100 here. Question 18 (1 point) What is the second lower control limit? If you chose an x-bar and r-bar chart enter your r-bar chart lower control limit here. If you chose a p-chart or a c-chart enter 100 here. Your Answer: :l Your Answer Question 19 (1 point) They had thirty-seven complaints in a subsequent month. This is within acceptable limits. Question 20 (1 point) Given 37 complaints, there is reason to pay extra attention to the performance