Statistical Process Control Product Quality Control Employee Involvement Teams Six Sigma Process Quality Control Total Quality Management (TQM) Statistical Quality Control Match each of the options above to the items below. Kaylee has received several complaints recently that the company's products are not working as advertised and is concerned with finding out what is wrong. No answer Recently Leon overhauled the methods used to purchase raw materials used in the company's products. The new methods have resulted in increased quality levels. No answer Rosa randomly samples the finished products at her company. The samples are assumed to be representative of all the products produced and are used to check for overall adherence to quality goals. No answer Norbert uses control charts that show the average quality expected as well as acceptable upper and lower limits. He monitors production as it occurs to watch for any unacceptable deviance in quality. No answer Quincy supervises a group that meets twice a month for two to three hours to hammer out solutions to quality problems. No answer Lanisha is a highly valued black belt who helps teams define problems, measure and analyze defects, develop and test plans to solve the problems, and set