Step $1$: Create Customer Inquiry

Task Create a customer inquiry.

Short Description Use the SAP Easy Access Menu to create a customer inquiry.

Time $10$

Name $($Position$)$ Matthias Dosch $($Sales Person $2)$

min

Now we will enter an inquiry from our customer, Peachtree Bikes. An inquiry is a customer's request to be provided with sales information without obligation. An inquiry can relate to materials or services, conditions, and if necessary delivery dates.

To create an inquiry, follow the menu path:

Logistics $$ Sales and Distribution $$ Sales $$ Inquiry $$ Create

Menu path

This will produce the following screen.

Enter the following information: IN for Inquiry Type, UE$00$ for Sales Organization, WH for Distribution Channel and BI for Division. Then click on Continue. This will produce the following screen.