Step 1: Identify the problem

Strategy:

Step 2: Assess and analyse the problem (how serious is the problem?)

Strategy:

Step 3 Meet with the employee to discuss the problem (Let Sara know why her behaviour is of concern).

Strategy:

Step 4 Jointly devise a solution

Strategy a) What should Trish ask Sara to do immediately?

Strategy b) Trish decides to give Sara the task or keeping the storeroom tidy and ensuring all equipment is intact for the remainder of the year. Explain why Trish has chosen this course of action.

Step 5 Monitor performance (How can Trish monitor Sara's adherence to the procedure for packing away?)

Strategy: