Question: Step #1: Your objective for this assignment is to create a S ervice Role-Play Audit Sheet. Step #2: As part of the training process, service
Step #1: Your objective for this assignment is to create a S ervice Role-Play Audit Sheet.
Step #2: As part of the training process, service staff (servers, take-out, bartenders, bussers, runners, and hosts) are usually tested prior to their first solo shift. Often times, the final test is a role-playing audit with the General Manager/Manager-on-Duty. In highly organized companies, a service role-play audit sheet is used to record staff performances, and completed reports are achieved in employee training files.


Introduction As part of the training process, service staff (servers, take-out, bartenders, bussers, runners, and hosts) are usually tested prior to their first solo shift. Often times, the final test is a 'role-playing audit with the General Manager/Manager-on-Duty. In highly organized companies, a service role-play audit sheet is used to record staff performances and completed reports are achieved in employee training files. Your objective for this assignment, is to create service role-play audit sheet. + 10 Steps of RKR Sequence of Service (30 Points) There are 10 service focuses in SOS, beginning with scouting, and ending check drop. Please complete the following Service Role-Play Audit Sheet, by providing step by step instructions based on the RKR Guest Table Service Training Videos. Follow the example, use bullet points (numbers), use simple language, and be sure to include all the contents in the videos provided. + Steps Instruction Pass/Fail Manager Notes (Example) "Titanic Rule" Service Sequence 1) Kids 2) Elderly ladies 3) Younger ladies 4) Elderly Gentlement 5) Younger Gentlemen 6) Hoste P/F2 Step #12 P/F2 Step #2 P/F2 Step #32 P/F2 Step #34 P/F2 Step #42 P/F Step #52 P/F2 & Step #62 P/F2 Step #7e P/Fe R Step #82 P/F2 Step #94 P/Fe Week #10 - Assignment Template Step #10 P/F Introduction As part of the training process, service staff (servers, take-out, bartenders, bussers, runners, and hosts) are usually tested prior to their first solo shift. Often times, the final test is a 'role-playing audit with the General Manager/Manager-on-Duty. In highly organized companies, a service role-play audit sheet is used to record staff performances and completed reports are achieved in employee training files. Your objective for this assignment, is to create service role-play audit sheet. + 10 Steps of RKR Sequence of Service (30 Points) There are 10 service focuses in SOS, beginning with scouting, and ending check drop. Please complete the following Service Role-Play Audit Sheet, by providing step by step instructions based on the RKR Guest Table Service Training Videos. Follow the example, use bullet points (numbers), use simple language, and be sure to include all the contents in the videos provided. + Steps Instruction Pass/Fail Manager Notes (Example) "Titanic Rule" Service Sequence 1) Kids 2) Elderly ladies 3) Younger ladies 4) Elderly Gentlement 5) Younger Gentlemen 6) Hoste P/F2 Step #12 P/F2 Step #2 P/F2 Step #32 P/F2 Step #34 P/F2 Step #42 P/F Step #52 P/F2 & Step #62 P/F2 Step #7e P/Fe R Step #82 P/F2 Step #94 P/Fe Week #10 - Assignment Template Step #10 P/F