Question: Step 3 : Select the most important output measures and indicators It must be emphasised that there is no need to measure every detailed aspect

Step 3: Select the most important output measures and indicators
It must be emphasised that there is no need to measure every detailed aspect of output
performance and service delivery. Fewer measures may deliver a stronger message.
Departments should, therefore, only identify measures and indicators that communicate
progress towards meeting the governments strategic outcomes or results. Those developed
by line or operational managers are often most appropriate.

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