Question: Step - by - step guide to implementing a CRM strategy consist of following except; Group of answer choices Implement Salesforce CRM system Understand customer

Step-by-step guide to implementing a CRM strategy consist of following except;
Group of answer choices
Implement Salesforce CRM system
Understand customer needs
Develop your CRM strategy and determine how you will implement it
Conduct a business needs analysis and develop a problem statement
Set objectives and measurements of success

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