Question: Step - by - step Process: Room Availability You were just hired by the University Hotel to work as the front desk agent. This is
Stepbystep Process: Room Availability
You were just hired by the University Hotel to work as the front desk agent. This is your first day at work and you need to learn about the property where you will be working. Please use the property management system to explore the room types at the University Hotel. Prepare a summary table to assist you with memorizing new information add extra rows if needed
tableNRoom Class,Code,Max Adults,Max Persons,Quantity
Now, you start receiving your first phone calls. Please assist customers with their requests. For every phone call, please check the room availability and decide on whether you can or cannot make a reservation. If there is a room available, please also provide the caller with the price quote. If the room is not available, provide your alternative suggestions to keep the customer.
Mr Mathew Tullius would like to make a reservation for today. He needs a Single Room and will stay for one night.
tableDecision room is available not available:Price:Suggestion if applicable:
Ms Amanda Files is asking for a King room for nights, checking in tonight.
Decision room is available not available:
Price:
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