Question: Steps for Creating a website so that customers can search for information instead of calling the company's offices and speaking to a customer - service

Steps for
Creating a website so that customers can search for information instead of calling the company's offices and speaking to a customer-service
representative is an e-business strategy designed to increase profit by
a. reducing expenses
b. creating a new revenue stream
c. creating more assets
d. increasing revenues
e. reducing revenues
Steps for Creating a website so that customers can search for

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