Store Management Responsibilities Read the overview below and complete the activities that follow. Bob was recently hired as a store manager for a large specialty store that primarily focuses on outdoor supplies and camping equipment. Bob had worked as a department manager and sales associate for many years. He was overwhelmed by all of the tasks involved in managing a large store with 35 full and part-time employees. Bob decided to make a list of all the tasks that he would be responsible for as a store manager. He then developed initiatives for each task to ensure that he was meeting all of his responsibilities. Store management responsibilities are divided into four major categories: managing employees, controlling costs, managing merchandise presentation, and providing customer service. Employees are one of the retailer's most important assets. The steps in the management process that affect store employees' productivity: (1) recruiting and selecting effective employees, (2) improving their skills through socialization and training, (3) motivating them to perform at higher levels, (4) evaluating them, and finally (5) compensating and rewarding them. Bob is making a list of his job responsibilities and outlining initiatives that he will take towards meeting those responsibilities. Match the example to the responsibility. Bob creates a motivation system that gives employees cash bonuses for meeting certain goals. He also creates an "employee of the month" recognition program. Bob develops a formalized system to teach employees how to use the POS system, display merchandise, and interact with customers. Bob hires a firm to repaint the outside of the store. He also works with the property management company to maintain the outdoor grassy area near the store. Bob invests in a software system to help him manage employee shifts. He wants to ensure that all areas of the store alvays have employee coverage. For sales associates on the retail floor, Bob reconfigures the payment structure to include a salary plus a commission