Question: store: Starbucks Coffee - Please select one store or restaurant and design a Mystery Shopping program, explain it in maximum one page. - Use the

store: Starbucks Coffee - Please select one store or restaurant and

store: Starbucks Coffee

- Please select one store or restaurant and design a Mystery Shopping program, explain it in maximum one page. - Use the space available to respond on this page. It is better to use all available space in this page. - It is a free style structure exercise. Read theory and use your imagination to design a Mystery Shopping controlling system. - The question is how to design a Mystery Shopping controlling system, so you must not describe the restaurant, neither explain how the restaurant works or your experience as customer. - You must explain how to design a Mystery Shopping controlling system (focus on controlling issues)

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