Question: Student Name: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Student Name: _____________________________________ Date: ________________
Sales Call Worksheet - FedEx Office
Section 1: SPIN - Situation Questions (Identify three questions to uncover relevant facts about Strategic Training Consultants- STC)
Situation question #1
Situation question #2
Situation question #3
Section 2: SPIN - Problem Questions (Identify three problem questions to uncover STC problems that FedEx Office can solve)
Problem question #1
Problem question #2
Problem question #3
Section 3: SPIN - Implication Questions (Identify three implication questions to uncover the future implication that could occur if problems are not solved)
Implication question #1
Implication question #2
Implication question #3
Section 4: Select ONE problem and outline FedEx Office solutions relating to identified needs and supporting FedEx Office features and benefits
FedEx Office Solution: (Desxcribe your business solution in detail)
Specific Features for Solution: (What are the features, i.e. the nuts & bolts od your solution)
Benefits to Strategic Training Consultants and specific beneficiary related to Solution: (Explain in detail how STC would benefit from your solution)

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