Question: Studies have shown that when medical errors are made, the more quickly and sincerely you make an apology to the patient and their family, the

Studies have shown that when medical errors are made, the more quickly and sincerely you make an apology to the patient and their family, the less likely they are to sue for malpractice. Most facilities do not want to do this though since it looks bad and makes them feel liable for damages due to death or harm since they admitted the mistake. What is a manager to do?

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