SUBJECT: HR ADMINISTRATION

#CHOSE THE CORRECT ANSWER

Why is the perception of events so important? 1. Because the way a person perceives a situation leads to their thoughts on the reality of the situation. 2. Because perception is always based upon facts that can easily be checked. 3. Because studies have shown that people only act when they know that their perception is factually correct. 4. Because perception is the most objective way we perceive reality. How do expectations and perception impact the possibility of conflict? 1. They do not; conflict is created by other factors such as human relationships. 2. They do not; conflicts are mostly caused by difficulties in the workplace. 3. They can impact the possibility of conflict because opinions are to some degree shaped by expectations and perception. 4. They can impact the possibility of conflict because most people in a work setting have the same perception and ideas. Tom works for an IT company and is considered by most of his coworkers to be friendly, laid back and willing to help whenever possible. When there is a tight situation, or the group cannot make a decision, he always tries to remove barriers to the problem, although he hates to embrace challenges. Why is Tom's role NOT that of a shaper? 1. Because he is very friendly. 2. Because he tries to help his coworkers. 3. Because he tries to remove barriers.4. Because he hates to embrace challenges. Which of these is not considered a characteristic of cohesive groups? 1. members hold hidden agendas 2. members see themselves as one entity rather than a collection of individuals 3. members have a positive regard for one another and get along well 4. members have a feeling of deep loyalty and togetherness 5. members make the group's goal their own Which of these terms is used to describe a sequence of planned activities aimed at improving teamwork to increase group cohesion and effectiveness? 1. team building 2. team restructuring 3. focus group 4. group development 5. group enlargement Which of these terms describes the degree to which group members come together as one unit to reach a common goal? 1. group cohesion 2. group synergy 3. group respect 4. group collaboration 5. group focus A(n) _____ is a number of individuals forming a unit for a reason or cause. 1. Group 2. Team 3. Facilitator 4. inter-relianceA(n) _____ is a collection of accomplished people coming together for a common goal that needs completion. 1. group 2. team 3. inter-reliance 4. facilitator Judy has been assigned to work on a project with several coworkers. Project members are interdependent on one another and all work towards the same end goal. Judy is a member of a _____ 1. work group 2. work team 3. team group 4. informal group Vivian works in housekeeping at a resort hotel. She manages the laundry division and has three dozen valets and laundry attendants reporting directly to her, in addition to six contracted tailors and furniture upholsterers. Why is this a functional work team? 1. Each team member understands what their role is in relation to the overall operations of the business 2. The team members all perform tasks specific to the function of the department 3. The team members all perform tasks related to the hotel's guest services 4. The hotel cannot function without laundry services Howard is vice president of media relations. Keisha is a s