Subject: Leadership and Management Question type: Scenario based question Include the following concepts in answer: Cultural intelligence
Question:
Subject: Leadership and Management
Question type: Scenario based question
Include the following concepts in answer:
Cultural intelligence
Measuring culture and awareness
Map of different management behaviors across cultures
Organizational culture
Challenges when national and organizational culture clash
Type of organizational cultures and related risks and benefits
Manage or influence an organization's culture
Influencing others
Trust culture
Persuasive techniques to influence others
Influence upwards to achieve buy-in to your ideas
Emotional intelligence
Goleman's 6 leadership styles
- Emotional agility
Reflect on your own professional development
Question:
We recently expanded our operations into Vietnam, India and Thailand. It is important to us that new employees know how to relate to our culturally diverse employees. Many of our offshore employees have varying cultural orientations such as collectivist, hierarchical, high context, consensual, avoidance. So, in what ways would you manage them differently to the way you manage employees from a culture such as Australia?
Understanding Cross Cultural Management
ISBN: 9781292015897
3rd Edition
Authors: Marie Joelle Browaeys, Roger Price