SUBJECT - OPERATION MANAGEMENT ( ANSWER WITHIN 20 MINS ELSE DONT ANSWER IT )

A- FILL IN THE BLANKS

1-Consider a Continuous Flow Process and select the odd one from the following: A) Labour Skill B) Volume C) Variable Cost D) Flexibility

2-Demand over the past four months (February, March, April and May) has been 125, 133, 120 and 116 units. The demand for the month June, using a three point-moving average forecasting method is ________

3-Arrange the following production processes in the increasing order of customization of products produced. A) Large Batch Process B) Small Batch Process C) Continuous Flow Process D) Job Process E) Line Process

4-The process type relative to the kinds of resources needed, how resources are divided between them, and their key features is known as __________

5- ________ is the blend of human skills and equipment/machinery in the process.

6-Arrange the following processes in the increasing order of customization of service A) Hybrid Process B) Back End Process C) Front End Process.

7-_________ is a process with flexibility required to produce a wide range of products in substantial amounts, with substantial deviation in the stages performed.

8-_________ is the forecast method in which forecast for future and present period remains the same.

9-Arrange the following production processes in the decreasing order of quality of products produced. A) Large Batch Process B) Small Batch Process C) Continuous Flow Process D) Job Process E) Line Process

10-Arrange the following processes in the increasing order of customization A) Hybrid Process B) Back End Process C) Front End Process

11- Complex, Unique, Clear goals, Limited budget/resources and ___________ are the characteristics of a project.

12-Backward integration is also known as __________

13-________ strategy includes holding products in stock for instant supply.

14-_________ is a method of achieving agreement from a set of specialists/experts while keeping the details (of experts/specialists) secret or unknown.

15-A chemical plant which operates for years without a break is an example of _________ process.

16-Accounting, Inventory, Order Fulfillment are the examples of _________ process with zero customer contact.

17-________ forecasting method calculates the time series average by indirectly giving extra weightage to latest demands than previous.

18-In Exponential Smoothing forecasting method , the range of smoothing parameter/constant is_________

19-Arrange the following production processes in the decreasing order of variety of products produced. A) Large Batch Process B) Small Batch Process C) Continuous Flow Process D) Job Process E) Line Process

20-Arrange the following production processes in the increasing order of volume of production. A) Large Batch Process B) Small Batch Process C) Continuous Flow Process D) Job Process E) Line Process