SUBJECT-PERFORMANCE MANAGEMENT

3. Cognitive biases affect the way people process information and make decisions. In communications, these often represent the obstacles and opportunities we have to work within a consumer's own psychological tendencies. Describe any FIVE (5) ways on how to minimize negative effects of cognitive biases. [10 marks] 4. Personal development consists of activities that develop a person's capabilities and potential, build human capital, facilitate employability, and enhance quality of life and the realization of dreams and aspirations. Identify AND explain any FIVE (5) developmental activities that suitable for employees which are still assigned to their regular positions, but for a period of time they will work on a particular assignment often with a different team leader. [10 marks] s. Coaching is a collaborative, ongoing process in which manager interacts with his or her employees and takes an active role and interest in their performance. Differentiate between FOUR (4) coaching styles that used in an organization [8 marks]