Question: submission Format: Submission for this assignment will be in the form of two individually written technical reports. You should write for a target audience of
submission Format:
Submission for this assignment will be in the form of two individually written technical reports.
You should write for a target audience of senior & middle management within your organisation.
The reports should be written in a concise engineering technical report style, using single spacing, font size and sub
headings. The reports are likely to contain written descriptions, explanations, annotated diagrams, and evidence of
research. You should ensure that any research or supporting evidence is referenced using the Harvard referencing
system.
The recommended word count for the submission is words. You will not be penalised for exceeding the total
word limit
Assignment Brief and Guidance:
Scenario
You are a quality engineer working for a tyre company. A dealership has reported receiving a complaint from a
customer who has reported receiving batches of tyres with incorrect and in some cases, illegal tread depth values.
The company's quality specification for tyre tread depth is
Your company is concerned about quality control issues within the tyre production area and has asked you to
investigate and report on the situation.
The following table shows the depth of the tyres received in batches each of size of :
Task Tools & techniques used to support quality control
In your response to your company, produce a report which reviews the appropriate quality tools and techniques
that could be used to support quality control within the business and explain the role and effectiveness of the tools
and techniques that you have identified.
Task SPC techniques
Using SPC techniques, analyse the data, calculate and report your findings.
Within your report you should describe the processes and applications of SPC and suggest justified
recommendations for the application of SPC to the business.
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