1. Successful implementation of training and development programs depends on all of the following except ________.

   • Selecting the cheapest training option
   • Selecting the right workers
   • Selecting the appropriate media
   • Selecting the right conditions
2. Bookmark question for later

   What is a contract plan when it comes to the evaluation phase of a training or development program?

   • The plan written by the participants at the beginning of the training and given to the trainer to see what skills or knowledge the participants expect to learn in the training
   • The plan written up by the trainer and given to participants at the end of the training to sign and verify they will implement the new training
   • The plan written up by the trainer and given to participants at the beginning of the training to sign and verify they will implement the new training
   • The plan written up near the end of the training by the participants that shows the parts of the training they feel were most beneficial and that they agree to apply after the training
3. Bookmark question for later

   How can training help organizations be better prepared for rapid development and expansion?

   • They can build skills for a distinct purpose.
   • They can build skills for a particular task.
   • They can build transferrable skills.
   • They can train employees for their specific jobs.
4. Bookmark question for later

   Which of the following is true of training and development?

   • The largest variety of training methods and media possible should be used to ensure that employees get a wide range of opportunities.
   • Even with the external changes occurring in our global society, the notion of training and development has stayed the same.
   • The proper use of reinforcers before and after training can improve the effectiveness of the training.
   • When setting up training programs, what questions are the primary criteria to consider.
5. Bookmark question for later

   All of the following are advantages of on-the-job training except which one?

   • It minimizes distractions to other employees.
   • Equipment does not need to be moved to a separate location.
   • Separate areas for training are unnecessary.
   • It facilitates learning transfer.
6. Bookmark question for later

   What is a central tendency bias error in the context of evaluating employee performance?

   • When managers rate subordinates higher than they should be rated in order to avoid conflict
   • When managers rate the majority of incumbents in the middle of the pack
   • When managers give unfavorable ratings regardless of the performance to impress others with their strictness
   • When managers rate employees based on what has happened recently
7. Bookmark question for later

   EAPsalong with everything else in HRhave evolved over time. What has the focus of EAPs shifted to?

   • Reducing liabilities
   • Employer profits
   • Productivity
   • Employee well-being
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   All of the following are reasons why completing assessments of the performance appraisal system are important except ________.

   • To make sure all legal considerations are observed
   • To see how well the development process is being met
   • To increase its effectiveness
   • To make changes to fit modern models, even if they are not needed
9. Bookmark question for later

   An effective performance appraisal system generally serves which purposes? (Select all that apply.)

   • To inform incumbents where they stand
   • To recruit well-trained individuals
   • To cause line managers to apply and use the plans from HR
   • To further develop and guide individuals to perform better
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    Which of the following is a purpose of performance appraisals?

    • To develop strategic organizational goals
    • To inform incumbents where they stand based on an evaluation
    • To give employees feedback based on subjective thinking
    • To develop teamwork and unity within a department
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    How do performance appraisals help a company comply with legal requirements?

    • They outline expected performance for employees.
    • They audit management talent to evaluate the current supply of human resources.
    • They help establish the validity of employment decisions.
    • They provide a format for dialogue between superiors and subordinates.
12. Bookmark question for later

    Which of the following methods of performance appraisal uses qualitative instead of quantitative data?

    • Forced distribution method
    • Narrative essay
    • Alternative ranking
    • Paired comparisons

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