Question: Summarize overall performance on the balanced scorecard Capsim Capstone, 2-3 paragraphs evaluating trends and results. Financial Stock Price 6.6 /8 Profits 4.4 /9 Leverage 7.3

Summarize overall performance on the balanced scorecard Capsim Capstone, 2-3 paragraphs evaluating trends and results.

Financial

Stock Price 6.6 /8
Profits 4.4 /9
Leverage 7.3 /8
SubTotal 18.3 /25

Internal Business Process

Contribution Margin 2.7 /5
Plant Utilization 5.0 /5
Days of Working Capital 0.0 /5
Stock-out Costs 1.9 /5
Inventory Carrying Costs 5.0 /5
SubTotal 14.6 /25

Customer

Customer Buying Criteria 5.0 /5
Customer Awareness 3.5 /5
Customer Accessibility 4.0 /5
Product Count 3.6 /5
SG&A Expense 5.0 /5
SubTotal 21.1 /25

Learning and Growth

Employee Turnover Rate 4.7 /6
Employee Productivity 3.6 /7
TQM Material Reduction 3.0 /3
TQM R&D Reduction 3.0 /3
TQM Admin Cost Reduction 3.0 /3
TQM Demand Increase 3.0 /3
SubTotal 20.3 /25

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