summary: Different generations work together but tend to have different values and motivations. Each generation has both positive and less-than-ideal attributes, which differ from others. For example, members of the baby boom generation tend to be accountable and adaptable, whereas generation X members value diversity and problem solving. Understanding differences allows one to correctly interpret behaviors. Diversity in healthcare is important, as racial and ethnic disparities continue to occur in minorities' healthcare access and outcomes. Barriers arise when providers lack cultural awareness or harbor conscious or unconscious biases. Issues regarding diversity became prominent in the workplace as a result of legislation beginning in the 1960s that promoted equal pay and affirmative action. However, diversity management is more than these legal mandates; it seeks to develop a culture that promotes the unique differences of people to gain economic benefits for the firm. The benefits for a company include developing a strong ethical foundation, improving decision making, reducing conflict, connecting employees with the organization and the community, and enhancing recruitment and retention of a diverse workforce