Question: sumrise chaper 3 Part Three Key System Applications for the Digital Age 3 3 3 Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

sumrise chaper 3 Part Three Key System Applications for the Digital Age 333
Chapter 9 Achieving Operational Excellence and Customer Intimacy: Enterprise
Applications 334
Chapter 10 E-Commerce: Digital Markets, Digital Goods 370
Chapter 11 Managing Knowledge 414
Chapter 12 Enhancing Decision Making 452

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