Question: Supervisors make decisions that affect employees in many, complex ways. Frequently, it is not obvious what should or can be done. Supervisors face many ethical
Supervisors make decisions that affect employees in many, complex ways. Frequently, it is not obvious what should or can
be done. Supervisors face many ethical challenges involving the individuals who work for them, the managers they work
with, the company itself, as well as their customers and community. This case considers one such situation and requires
the analysis of the supervisor's behavior described in this scenario.
Read the case and answer the questions that follow.
Several years ago, a supervisor at Vurv Technology discovered that two employees were facing similar difficulties. Renee
Richmond, a single mother of two, had been commuting to work in an old Chevrolet Cavalier with more than miles
on the odometer. One day, it just died, and Richmond worried about how she could afford to replace it Around the same
time a new hire, Tim Gunter, was stuck because the car he was driving broke down. Gunter persuaded a neighbor to drive
him to work but he was concerned about losing his job due to not having reliable transportation.
Some supervisors might be willing to arrange for a day off work for an employee to shop for a replacement car, but
Richmond and Gunter's supervisor went a big step further. The supervisor went to Vurv's founder, Derek Mercer, with a
plan. The company should buy each of the employees a car and give it to them so they could keep their jobs.
Mercer took the idea seriously because the supervisor offered logical business reasoning. Hiring and training
replacements for the two workers, who were talented and cared about customers, would cost more than the price of two
used cars. So Vurv bought and donated the carsand won the deep loyalty of two workers, who have remained with the
company. Gunter expressed their feelings vividly: We were willing to go the extra mile for the company and work
extremely hard in an effort to give back and thank Mr Mercer for his generosity."
What Richmond and Gunter's supervisor did for them went beyond a supervisor's usual role. In fact, this kind of help for an
employee might not always be in the company's best interests. But supervisors are often called on to weigh issues that go
beyond job descriptions. They also have to consider what is the right thing to do and what actions will hurt or harm other
people.
e Should the company buy a car for every...
Should the company buy a car for every employee who has a car problem?
Multiple Choice
No Only for executives.
Yes, but they should be new cars, not used cars.
No Only for the very poorest employees.
No Each situation needs to be judged on its own merits.
Yes. It's only fair.
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