Supply Chain Case Study #1 Case Study details: This case study supports the CLO2 & 4 and should be analyzed and your responses written and submitted online. Please provide a two-page summary of your response to the questions listed at the end of this case study. Your submission format should be double- spaced, font size 12 and include a cover page. If any additional resources are used, please attach a reference page. Case Study - Avion Inc. Susan Dey and Bill Mifflin, procurement managers at Avion Inc., sat across from each other and reviewed a troubling performance report concerning a key supplier, Foster Technologies. The report detailed the deteriorating performance of Foster Technologies in the areas of material quality and on-time delivery. Susan I do not believe what I am seeing. This supplier was clearly a star when we performed our supplier visits before awarding the contract for the new Amrod product line. Bill I am not pleased. I was on the team that performed the audit and site visit. Foster's management was so smooth-they indicated they could meet all our requirements. I feel like this supplier has misled us. Susan: Didn't you look at their processes and quality systems? Bill: Sure we did. Everything checked out fine. Now every other shipment has some problem, and the delays are hurting our ability to get our product to our customers. What really struck us about this supplier was how innovative they were. Foster's biggest drawback was their size- they lacked some depth at key manufacturing engineering positions. Maybe that is why they are backup on