Question: Supply - chain metrics are used by e - commerce organizations to measure business performance. Which of the following is a customer service metric in

Supply-chain metrics are used by e-commerce organizations to measure business performance. Which of the following is a customer service metric in a build-to-order operation?
a.
Percent on-time completion
b.
None of the above
c.
Cycle reduction time
d.
All of the above
e.
Quoted customer response

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