Suppose we have two processes with variability: Process A and Process B. Process A has a utilization of 80%, and process B has a utilization of 90%. Both have a single server (i.e., m - 1). Say the utilization of both processes increases by 5%, that is, A increases from 80 to 85% while B increases from 90 to 95%. Assume that the variability in both processes is about the same. Which process is likely to experience the bigger change in average time in queue? Process A Process B The average waiting time will not increase in either process Average waiting time will increase by the same amount in both processes More information is needed to determine which has a bigger change in average time in queue