Question: Suppose you were requested to design an interactive interface for a self-service kiosk (e.g., a machine for buying a bus ticket ) that allows customers

Suppose you were requested to design an interactive interface for a self-service kiosk (e.g., a machine for buying a bus ticket) that allows customers to access services without directly interacting with a person.

From your viewpoint, what are the primary requirements for the following elements:

User experience goals

Functional

Data

Environmental

User characteristics

Usability goals

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