Suppose you work for a stockbroker as a communication specialist, and you are given the task...

Transcribed Image Text:

Suppose you work for a stockbroker as a communication specialist, and you are given the task of notifying customers of a data breach that occurred. Their personal information, including name, address, date of birth, social security number, and account numbers as well as their account balance amounts, has been compromised. Because this is a sensitive issue with long-term consequences for the company and its image, you want to address this situation correctly. Let's say the name of your business is Redbox. Identify and explain which of the contextual forces (legal and ethical constraints, team environment, diversity challenges, and changing technology) are most impactful for your message. State the purpose of your message and identify the channel and medium for the message. When describing which media you would use to communicate the bad news, explain why your selected media are appropriate for the scenario communicating the bad news. Suppose you work for a stockbroker as a communication specialist, and you are given the task of notifying customers of a data breach that occurred. Their personal information, including name, address, date of birth, social security number, and account numbers as well as their account balance amounts, has been compromised. Because this is a sensitive issue with long-term consequences for the company and its image, you want to address this situation correctly. Let's say the name of your business is Redbox. Identify and explain which of the contextual forces (legal and ethical constraints, team environment, diversity challenges, and changing technology) are most impactful for your message. State the purpose of your message and identify the channel and medium for the message. When describing which media you would use to communicate the bad news, explain why your selected media are appropriate for the scenario communicating the bad news.

Answer rating: 100% (QA)

In this scenario the most impactful contextual forces for the message as a communication specialist at Redbox would be 1 Legal and Ethical Constraints ... View the full answer