Question: Suppose your supervisor's supervisor has decided that it is time to document the effectiveness of various services. The plan is simply to have the actual
Suppose your supervisor's supervisor has decided that it is time to document the effectiveness of various services. The plan is simply to have the actual service providers ask clients if they are satisfied with the services and to record and hand in a tally of the responses. Explain how you could construct a simple, inexpensive, easy to use scale that would avoid the problems
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