Question: sures Question #3 A supermarket regularly monitors a wide range of customer feedback measures. Key data is presented to the Board of the Supermarket every

sures Question #3 A supermarket regularly
sures Question #3 A supermarket regularly monitors a wide range of customer feedback measures. Key data is presented to the Board of the Supermarket every three months. Below is an example of the type of data presented to the Board. Change since last year 120 100 80 60 Last year 40 This ye 20 0 Customer satisfaction Customer complaints Average spend per customer I a) Identify ONE strength and three weaknesses of the graph (16 points)

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